Privacy Policy

This Privacy Policy explains how Anura Spa(“we”, “us”) handles information when you visit our website or book a treatment with us in Thamel, Kathmandu.

Information we collect

• Booking detailsyou share when you contact us by WhatsApp, phone or email — such as your name, contact number and the treatment you'd like.
• Messages you send us so we can respond and arrange your appointment.
• Basic website analytics (such as pages visited), if enabled, to help us improve the site.

Our interactive wellness tools (quizzes and planners) run entirely in your browser. Your answers are not stored on our servers — a result is only shared with us if you choose to send it via WhatsApp.

How we use your information

• To respond to enquiries and manage your appointments.
• To provide the treatments and service you request.
• To improve our website and the care we offer.

Sharing & third parties

We do not sell your personal information. When you contact us through WhatsApp, or view our location via Google Maps, those services handle your data under their own privacy policies. We share information only where necessary to provide our service or where required by law.

Data retention

We keep booking-related information only as long as needed to serve you and to meet any legal or accounting obligations.

Your choices

You may ask us to access, correct or delete the personal information we hold about you. To do so, contact us using the details below.

Contact us

Anura Spa, JP Marga, Chaksibari Marg, Thamel, Kathmandu, Nepal
Email: contact@anuraspa.com
Phone: +977 9709166542

This policy is provided as a general template and should be reviewed by a qualified professional before publication to ensure it meets the requirements that apply to your business.